Telework
Telework - Telecommuting
Telework is the partial or total substitution of telecommunications technology for the trip to and from the primary workplace along with the associated changes in policy, organization, management, and work structure. It's moving the work to the workers, instead of the workers to work.
Telework is the partial or total substitution of telecommunications technology for the trip to and from the primary workplace along with the associated changes in policy, organization, management, and work structure. It's moving the work to the workers, instead of the workers to work. |
Worldwide
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- Computers in the work place
Information on the future of work, job design, workplace rights. Presented by the Computer Professionals for Social Responsability (CPSR). A global organization promoting the responsible use of computer technology. Originally founded by U.S. computer scientists, CPSR now has members in 26 countries on six continents. - Cybercafes all over the world
A database of > 4.200 cafes in 141 countries. You can click on the map for quick access to regional listings, or search by city or country name for a list of cafes found in that location.
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Jala International
An international group experts in the field of telework, telecommuting, and applied research. Their mission is to help organizations make effective use of information technology and to better cope with the accellerating rate of change in the business environment. JALA’s activities are in four main areas: telework, applied futures research, technology assessment and regional telecommunications planning. Co-founder and president of Jala is Jack Nilles, who coined the terms telecommuting and teleworking in 1973 during the first documented pilot telecommuting project.
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Mobile Office Technology Guide
The About.com Guide to Telecommuting. Editor: Melanie Pinola.
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Wikipedia: Remote Office Center | Telecentre | Telecommuting | Telecottage | Virtual Team | Work-life balance
U.S.A.
- American Telecommuting Association (ATA)
How to join ATA. Including good information and encouragement. - Bélanger, France [1996] (Information Systems and Decision Sciences, University of South Florida, USA)
Distributed Work Arrangements: Impacts of Advanced Information Technologies, Work Coordination Mechanisms, and Communication Requirements
Recent developments in information technology have enabled downsizing, globalizing and virtualizing of organizations. One such trend is the creation of new distributed work structures and arrangements. These new work arrangements and organizational designs (from supplemental work at home to completely virutal organizations) have met with varying success. This study investigated whether various types of infomration system and communication technologies have differing impacts on the success of distributed work arrangements, given the work coordination and communication required for a work group. - Belsen, David [1994]
Network Nation Revisited
A thesis presented to the faculty of Stevens Institute of Technology. In 1978 Starr Roxanne Hiltz and Murray Turoffo wrote a seminal text on Computer Mediated Communication, "The Network Nation". They prognosticated what the future of Computer Mediated Communication would be. Belsen examines each of the 14 predictions made by Hiltz and Turoff, and evaluates each of them relative to the developments that have taken place with regard to Computer Mediated Communication over the past 16 years. - Broadband Forum (BBF)
A forum that wants to help telephone companies and their suppliers develop and market broadband wireline technology. - California Department of Personnel Administration: Telework Policy
Documentation of the California government telework program. - Clark, Stanley D. [1998]
The decision to telework: a synthesized model
A study on the factors that are important to telework adoption. The decision models that are discussed are: the decomposed theory of planned behavior, the technology acceptance model, the expected utility theory, the prospect theory, the agency theory, and the institutional theory. - CNN
- [02.06.1999] Telecommuting causes, solves problems - Thomas York
- [12.11.2001] Telework trend rooted in coovniencce - Scarlet Prutt
- [15.12.2010] Government to expand ‘unscheduled telework’ when it snows - Kelly Marshall Smoot
- [28.02.2013] Allow Yahoo workers to work at home - Ellen Ernst Kossek
- [03.03.2013] Media Savage Yahoo Boss
- [13.03.2013] Simplify your life: Telecommuting isn't just for parents - Maureen Jeenkins
- Extreme Telecommuting
An office Odyssey by Sid and Kristianne. “Extreme Telecommuting is when you telecommute from every place all the time. Not only are you not tied to the corporate office, you’re not even tied to a house. You fire up the laptop, grab the Acoustic Koupler, jump into the van, and head out on the highway. You’ve got maps, your fly rod, a cell phone, cigarette-lighter adapters up the yazoo, and all you need is the odd Kinko’s, a payphone here and there, and a good friend to do it with.” - Foster, Wade [2013]
How to Manage a Remote Team
A detailed how-to guide for companies interested in jumping on the telework bandwagon. Written by one of the co-founders of the web data-syncing firm Zapier. - Georgetown University Telework Study
The study by the Georgetown University School of Business for Bell Atlantic surveyed telecommuters at several companies -- including American Express, Marriott International, Fannie Mae and Bellcore -- over a period of several months. The telecommuting study was designed and conducted for Bell Atlantic by Dr. Lamar Reinsch. It was among the first of its kind to examine the "human dimension" of telecommuting. Three quarters of the workers surveyed reported that their work was more productive when telecommuting and 83 percent said that telecommuting had changed their home lives for the better. Overall, the results indicated that companies can anticipate enormous success from telecommuting programs if management makes a commitment to support teleworkers with training, technology and flexibility. - Gil Gordon Associates - Telecommuting
A great page that consolidates a wide variety of information on the subjects of telecommuting, teleworking and flexible work. The objective is to provide a "one-stop service" for practitioners, researchers, policy-makers and others interested in this rapidly evolving field.- Do You Want to Telecommute?
General resources for people who are trying to become a telecommuter themselves. - Do You Manage Telecommuters? - Includes a Managers and Management FAQ on telecommuting, telework and alternative officing, a page on telecommuting tools, a law library, information on intranets and push technology.
- Are You Researching Telecommuting?
- Telecommuting Review
- Worldwide Resources
- Do You Want to Telecommute?
- Goluboff, Nicole Belson [2001]
The Law of Telecommuting - Hamilton, Joan O'C./Baker, Stephen/Vlassic, Bill [1966]
The New Workplace
A paper on the office of the future: work anywhere, anytime. How some companies are making it all happen, through means such as telecommuting and hoteling. In: BusinessWeek. - Hard@Work: Concentrate
How to concentrate on your work. Tips that will help you "stay focused" and get rid of distractions. - International Workplace Studies Program - Cornell University
Major research program on the Office of the Future. Some pioneering studies of hoteling and non-territorial offices; telework centers-satellite offices; home-based telecommuting; collaborative workplace strategies; new placemakers (unconventional workplace providers). - Institute for the Study of Distributed Work (ISDW)
A non-profit organizational learning and research center dedicated to the furthering of increased worker productivity, efficient use of physical space, appropriate design and use of technology, improved employee contentment through distributed work, telecommuting, and distance learning. The site provides research reports on distributed work and a library of resources. - International Homework Association (IHA)
The Homeworkers Association's services for homeworkers in the United States and Canada, including insurance, information, a place to share strategies, and discounted tools for your business. Potential employers can list job openings. - International Telework Association & Council (ITAC)
A non-profit organization dedicated to advancing the growth and success of work independent of location. Their members share information about the telecommuting program and policy design, development of the U.S. telecommuting sector, implementation of telecommuting programs and telecommuting research. - June Langhoff's Telecommuting Resource Center
- Krumme, Gunter - University of Washington, Seattle
Telecommuting, Telework & Telelifestyles - Mahoukou, Marcel-Lucas -Office National des Postes et Télécommunications du Congo, Africa
Telecentre Communautaire, Une Solution Pour Le Rural
A paper on telecenters and rural development (in French) - Marcus, Jason [1995] -University of California, Santa Cruz
Environmental and Social Impacts of Telecommuting and Teleactivities
A senior thesis that concentrates on the effects of communication and transportation technologies on urban form and function. Do developments in transportation and communication technologies produce urban settlements that are considerably more dispersed, varied, and space-consuming than they ever were in the past? Will the advances in computing and telecommunications technologies fuel further urban sprawl and capital flight from central cities? Will advanced technologies reduce or increase urban density? Marcus argues that it is more likely that the centralizing effects of teleactivities will prevail, producing more compact urban areas composed of many small neighborhoods linked by transit to other neighborhoods and to the central city. - Mead, Walter Russell [2013]
Here’s How You Telework
In: Via Media, 30.6.2013 - Mobile Work Exchange
A public-private partnership focused on demonstrating the value of mobility and telework, and serving the emerging educational and communication requirements of the Federal mobile/telework community. The organization facilitates communication to more than 33,000 Federal IT directors/managers, CIOs, CHCOs, telework managing officers, and key stakeholders – all focused on building a sustainable and effective mobile workforce. Read the 3rd Annual Telework Week Report: The Telework Revolution: Bringing Theory to Practice - Mokhtarian, Patricia L. (Institute of Transportation Studies, University of California, Davis)
Telecommunications & Travel Research Program - Niles, John S.
Beyond Telecommuting: A new paradigm for the Effect of Telecommunications on Travel
An informative discussion of why telecommunications tends to favor suburban development patterns. - Quay, Ray [1993]
Telecommuting: Possible Futures for Urban and Rural Communities
Telecommuting is one of the numerous changes resulting from the socialization of information technologies. This new wave of technology socialization has the potential to change completely all facets of our current society. This potential change is so fundamental that there are a variety of possible futures, good and bad, that could be created. - Reymers, Kurt - Department of Sociology, SUNY at Buffalo
- [1996] Telecommuting: Attempts at the Re-Integration of Work and Family
- [2001] Are We At A Fork In The Information Superhighway?
An essay on community and cyberspace
- Robertson, Ken
- SOHO Central
"SoHo" is an acronym which stands for Small Office/Home Office. The SOHO Central is the official WWW address of the Home Office Association of America (HOAA), the national and local organization for full-time home-based professionals, telecommuters, and those who use a home office so they can spend more time with their families. The site includes a newsletter for those who work at home. - Statewide Telework (Telecommuting) - California
Appropriately planned and managed, telework is a viable work option that can benefit managers, employees, and customers of the State of California. Telework, called telecommuting in statute, is also an important means by which we can help reduce air pollution, traffic and parking congestion, and demand for office space. The California Department of General Services (DGS) has statutory authority to coordinate and facilitate the inter-agency exchange of telework information, as well as develop and update policy, procedures, and guidelines to assist agencies in their efforts to implement telework. - Suomi, Reima / Jackson, Paul [2002]
Evaluating Telework Practices in Organizations - Ontological and Methodological Aspects
In: Prodeedings of the International Congress New Work 2002 "Sustainability in the new economy: Designing a New Work Space. Sustainability and ethica, 2002. - Suomi, Reima / Sirkemaa, Seppo [2008]
Serving the Teleworker: Creating Added Value with Wireless Technology in the Travel Industry
In: Journal of eWorking 2(2): 122-143.
Analysis of the importance of making wireless services available that will allow travellers to access information through wireless terminal devices. The research question discusses whether wireless technology can be used in order to create added value for customers. - Telecommuter Resumes
A source to simplify your recruiting process. A compilation of the resumes of candidates who are interested in pursuing careers as Telecommuters / Remote Workers. Compiled from "Remote Work" list members and presented by: IndyTrax Internet Promotions. - Telecommuting Guide - Pacific Bell
The guide explains the basics of telecommuting, how to implement a program, tips for managing telecommuters, and technological considerations. - Telecommuting Knowledge Center (TKC)
A comprehensive sourcebook & information center for telecommuting technologies. TKC participants have access to an extensive resource of telecommuting literature, vendors, consultants, products, services and events. - Telecommuting in Massachusetts
A Synopsis of the Massachusetts Telecommuting Initiative by Paul C. Boyd (MCK Communications). During 1994 the Massachusetts Division of Energy Resources and the Massachusetts Highway Department undertook a project to study the impacts of telecommuting on the Commonwealth. The project became known as the Massachusetts Telecommuting Initiative. This research was conducted with the participation of over 300 respondents from 51 employers. The conclusions drawn from this research reveal a number of arguments that support and promote the use of telecommuting. - Telecommuting Safety & Health Benefits Institute (TSHBI)
The mission of the institute, which was founded by Rick Johnson, is to advocate telecommuting as a means to save lives, reduce injuries, and improve health, thereby enhancing the quality of life for workers and the general public. - Telework Coalition (TelCoa)
A nonprofit telework education and advocacy organization, based in Washington DC, that was established in 2002 by a group of professionals with experience in addressing the benefits, adoption, and implementation of telework and telecommuting programs. This was in response to a growing need for a single, reliable source of reference material about technology’s impact on our economy, environment, energy usage, and our society in general. TelCoa focuses on how this technology is changing our lifestyles, organizational structures and workplace management, along with the policies, processes and procedures that support them. - Teleworks - A Telework Program Works Well In Tapping of Talent and Skills
- Transportation Implications of Telecommuting
A report, addressing the potential cost and benefits of telecommuting. It has been prepared by the Department of Transportation, in consultation with the Department of Energy and the Environmental Protection Agency. Although the estimates of the future level and impacts of telecommuting are highly uncertain, telecommuting has the potential to provide significant transportation-related public benefits in this decade. "The congestion and air quality improvements potentially attainable through telecommuting could be substantially diminished if telecommuters removed from the highways are replaced by the emergence of latent travel demand." - U.S. Department of Labor
Telework and the New Workplace of the 21st Century
An online volume that presents the work of twelve scholars as an attempt to contextualize and to explicate many of the dynamics involved in telework. - Xenakis, John [1997]
Workers of the World, Disperse!
In: CFO Magazine, 1.12.1997
Telecommuting can help boost productivity and morale -- if you work out the management challenges first.
Canada
- Adams, Sharon [2007]
Telework is a winning business initiative - But Canada lags behind other nations in recognizing its value
In: BusinessEdge, 7(2) - Greve, Arent / Salaff, Janet, W. / Wellman, Barry / Dimitrova, Dimitrina [2003]
Going Virtual: Some sources of teleworking success and failure
In: The Journal of the IBM Institute for Business Value, 1(1): 18-29. - Hardwick, Deborah / Salaff, Janet W. [1997]
Fragmented Lives: How Do Teleworking Parents Juggle Work and Children Care?
In: Proceedings of The Thirtieth Annual Hawwaii International Conference on System Sciences (HICSS) Volume 4: Information Systems Track - Internet and the Digital Economy, 1997
Teleworking is not a unitary pattern of work, and the ways people do their work greatly affects how they take care of their children. The structure of their job, their interdependence and communication with coworkers and clients affect the control over the time and place of paid work. Those employees with more control over their immediate work conditions can do a wider range of child work than can those whose work is controlled by others in their work network. In sum, control over the time and place of paid work determines the ways they do their child care work. - InnoVisions Canada
Canada's premier telework and flexible work consulting organization together with the Canadian Telework Association. A great site for anyone searching for authoritative and pertinent information about telework and other flexible work arrangements. - Telecommuting Consultants International Inc.
- Telecommuting Survey - KPMG (Canada)
A survey in 1,600 large and medium-sized companies in the private sector and 435 in the public center. It shows that telework occurs in almost all areas of the organizations, and that the teleworkers perform jobs at many levels, from senior management to clerical and administrative roles. The greatest increases are expected in professional, technical and middle management roles. The leading reason for initiating telework is to improve employee lifstyle. The most significant disadvantage is the lack of face-to-face contact. Therefor most respondents consider communication to be one of the most important factors in managing teleworkers. Employees reported no significant difference in performance management with respect to teleworkers as compared to on-site employees. - Telework Policy [1999]
This Canadian program, representing over three years of research and consultation, was developed in the Policies and Procedures Group of the Treasury Board Secretariat, under the direction of Rod Grainger, and under the project leadership of Bob Fortier. See the Teleworkers Survey.
Australia
- Bibby, Andrew [1990]
Telecentres in Rural Australia - Community Telesercices Australia Inc. (CTSA)
CTSA represents rural and regional Telecentres, Rural Transaction Centres, Online Access Centres and any other community-based teleservice centres. hese centres are community owned and operated service facilities based mainly in small rural towns throughout Australia. - Suzuki, Atsushi / Chamala, Shankariah [1996]
Role of Telecentres in Rural Development in Australia - Telework - Australian Government
- Western Australian Telecentre Network
Asia
- Asia-Pacific Economic Cooperation (APEC)
- Asia-Pacific Telecommunity (APT)
A regional telecommunication urganization under the auspices of the Economic and Social Commission for Asia and the Pacific (ESCAP).
India
Mitter, Swasti [2000]
Teleworking and Teletrade in India: Combining Diverse Perspectives and Visions
In: Economic and Political Weekly, June 24, 2000 The rapid spread of information technology combined with the deregulation and upgrading of telecommunications in virtually all countries has given considerable impetus to outsourcing or delocalisation of work. This is happening within and across national boundaries and has been described as teleworking, taking different forms. The development of teleworking represents a convergence between a number of different trends, many of which have major implications for environmental, social and economic policy. How industry, the governments, the policy-makers respond to these changes will seriously impact on the future of the economy, on the employment possibilities as well as the quality of work-life of people.
- Tabassum, Sadia [2012]
Teleworking in India: Pros, Cons and Scope
Japan
- Japan Telework Association (JTA)
- Japan Telework Society (J@TS)
An academic society devoted to research about telework practices and trends. - Kinoshita, Iwao [2013]
Telework in the Global Age
In: The Japanese journal of telework 11(1): 6-14. - Lee, Hong Girl [2003]
Communication Pattern of Telework Groups
In: The Japanese journal of telework 2(1): 27-44. - Spinks, Wendy, A. [1997]
Telework in Japan: A Status Report
Paper presented at Telecommut '97 in Orlando, Florida.
Malaysia
- NG, Cecilia (ed.) []
Teleworking and Development in Malaysia
A research project from the United Nations University’s Institute for New Technologies (UNU INTECH). The project aims to identify extent, nature and future possibilities of teleworking and teletrade in Malaysia. The book examines telework within five sectors: telecommunications, software, printing and publishing, banking and finance and airlines. It also includes a chapter dedicated towards reviewing the implications of telework for Malaysian women. - Moms Working at Home in Malaysia
Malaysia’s one-stop work resource for homemakers, homepreneurs and their families. - Work from HomeMalaysia
“We were once employees in corporate rat race, who worked together and got out of it. After some very challenging times, we have established our income by working from home.”
Thailand
- Nilles, Jack M. [1999]
Electronic Commerce and New Ways of Working in Thailand
Latin America
Argentina
- Centro de Estudios para la Transformación(CENIT) [2012]
Teletrabajo, Cambio Climático Y Políticas Públicas - Encuesta a Teletrabajadores de Empresas de la Ciudad Autónoma de Buenos Aires - Organización Internacional del Trabajo [2011]
Manual de Buenas Prácticas de Teletrabajo - Ministerio de Trabajo, Empleo y Seguridad Social
Coordinación de Teletrabajo - Reto Reynal, Gloria
Investigación sobre el Programa de Capacitación en Argentina dirigido a Personas con Discapacidad
Brazil
- Mello, Álvaro A.A. / Sakuda, Luiz Ojima [2002]
Telework Trends in Brazil: Preliminary Research Results - Medeiros, Thiago [2012]
Telework - Brazilian Report - YouTube [3:23]
Middle East
Israel
- Richter, Judith /Meshulam, Illan [1993]
Telework at Home: The Home and the Organization Perspective
In: Human Systems Managemmennt (HSM), 12(3)
Europe
- Allinclusive@work
Working from home, nowadays nearly the only form of telework, does offer a solution to the mobility problem, by eliminating the necessity of travelling, but experience shows that it also has its disadvantages. For example: the costs of infrastructure (desk, telecom, etc.), social isolation, lack of a professional work climate and the problematic separation between work and home environment.Therefore alternative forms of telework are pursued in this European project. - EIROnline [2010]
Telework in the European Union
This report examines the phenomenon of telework in the EU – particularly in the context of the European Framework Agreement on Telework, which was signed by the peak social partners in July 2002. The report first assesses the incidence of telework across the 27 EU Members States and Norway, highlighting the overall increase in telework usage. It goes on to examine the regulatory framework for telework, with a particular focus on the European Framework Agreement’s implementation in the context of national industrial relations systems and given the unique nature of this autonomous agreement. The report also looks at issues concerning the employment and working conditions of teleworkers – such as health and safety, data protection, access to training and the voluntary nature of telework. It concludes with an overview of the social partners’ position on telework. - Electronic Commerce and Telework Trends (ECATT)
Up-to-date information on telework in the UK and other countries including its distribution and penetration in different European countries can be obtained from this site. It provide the results from a project entitled "Benchmarking progress on electronic commerce and telework in Europe" carried out by a consortium of many partners from different European countries and subcontractors from the USA and Japan led by empirica. See also Statistical Indicators Benchmarking the Information Society (Sibis). - Ethos - European Telematics Horizontal Observatory Service
The major aim is to monitor and assess: the deployment of applications of information and communication technologies; developments in market trends, state of deployment of telematics applications and user needs; developments in both computer and telecommunications technologies that present a potential for telematics applications. - European Commission
Information Society
The A guide through various aspects of the information society. It covers the impact of the information society on citizenship, education, culture, business and much more. The site also presents information on relevant programmes and initiatives of the European Commission. - European Telework
A resource and information exchange on telework, teletrade and telecooperation. Supported by European Telework Development (ETD) it is an initiative supported by the European Commission (DGXIII). The site provides information on telework, teletrade and telecooperation, news on the telework front, and a great collection of links. And you can read it in all the European languages. The site includes a very useful directory to European Country Specific Telework Pages. - Euro-Telework
Euro-Telework is supported by the European Commission (DG Employment and Social Affairs) and is co-ordinated by the European Trade Union Confederation (ETUC). The project brings together organizations in all member states of the EU. The site offers information on projects and project partners, reports, telework agreements and contracts, cases and resources. - International Workshop on Telework (2)
Building Actions on Ideas. Amsterdam (Netherlands) - sept 2-5, 1997. The workshop will be designed to provide the opportunity for in-depth discussion of key contemporary issues in Teleworking, Alternative Officing, Virtual Organisations, Internet-based Working and Computer-Supported Distributed Work. In particular, the workshop aims to draw together: the latest conceptual, theoretical and empirical work of researchers and academics; the practical experiences and problems of practitioners and policy-makers. - International Workshop on Telework (3)
Following the first two international workshops in London and Amsterdam, a third event took place september 1-4, 1998 in the Finnish archipelago city of Turku. The theme was: "Telework environments". - International Workshop on Telework (4)
Telework Strategies for the New Workforce. Japan 1999. - International Workshop on Telework (14)
Turku Centre for Computer Science, 2009. - Models of Industrial Relations in Telework Innovation (MIRTI)
A EU-funded research project intended to view telework from the perspective of Europe’s labor unions and their membership. It has set out to develop suggestions and guidelines for a contractual and regulatory framework of industrial relations, based on actual field experience. The results of this are intended to be useful to companies, workers and public agencies involved in telework projects and programs. The five language MIRTI-handbook represents a pioneering cross-border approach to best practice in telework. MIRTI has a follow-up project: Euro-Telework. - Periphera [1998]
Reducing Marginalisation Through Telework [pdf]
Telework promises a great deal to European citizens through methods and opportunities for access to work, and a number of training organisations have decided to facilitate the success of trainees by providing 'workspace' and management support to launch 'self-help' actions. This paper presents a number of cases where new forms of organisation have been developed around the ideas of teleworking with remarkable success. The cases are presented in terms of the barriers to be overcome, the strategy employed, and the success to date. A summary of key findings is presented to highlight the main issues in providing access to work for marginalised groups. Authors: Frank Wilson & Tony Swash. - Telecentre Europe (TE)
Supports the network of European public ICT learning centres (also called «telecentres») in municipalities, NGOs, libraries & education venues by fostering knowledge sharing and learning amongst its members & to increase the impact and effectiveness of the centres throughout Europe. - Telecities
A European organization of metropolitan cities promoting telematics for urban development. The motto is eCitizenship for All. It stands for the tight of all citizens to have effective access to public services, to participate in local public decision-making processes affecting the quality of life and to equally share the benefits from thr information society, in a secure environment. - Telework and people with disabilities
"See the Ability not the Disability". An opportunity to work with people who have disabilities that may inhibit their participation in conventional work and social activities but whose use of the Internet is empowering them to participate in and shape the development of the Information Society and the emerging Global Networked Economy. Presented by the European Telework Online (ETO). - Telework Europa
A project which supports the European Commission sponsored Telematics Application Programme (TAP). It is also the unofficial web-site of the Telematics for Urban and Rural Areas (TURA) sector of the TAP, and as such it is the central information dissemination point for activities related to the use of telematics in local and regional development. - Telework - Penetration, Potential and Practice in Europe by W.B. Korte (Empirica, Bonn) and R. Wynne (Work Research Centre, Dublin).
Summarizes the results of the TELDET (Telework Developments and Trends). A Compilation of Information on Telework: Case Studies and Trend Analysis. - Teleworking Training Methodology (Telmet)
The TELMET project, part-funded by the European Commission, is creating an open and flexible training methodology in the field of teleworking that suits the needs of training organisations and persons in a variety of occupations that wish to have access to this new method of working. The project is managed by the Union General de Trabajadores (General Workers Trade Union), Madrid, Spain. The site contains information on the TELMET project; contacts and information resources; course curricula and training initiatives; training methodology guidelines handbook; workshops, seminars and conferences; key books and articles; a list with related sites.
Austria
- Gigajob
Telework Jobs in Austria
Telearbeit Jobs in Austria. - Ministerium für ein lebenswertes Österreich
Telearbeit - Österrreichische Telearbeitsvereinigung (ÖTA)
Association of teleworkers in Austria. - Sonntag, Michael V.
- [1997] Telearbeit — Ein Untersuchung von Rahmenbedingungen unter besonderer Berücksichtigung der Telekommunikationsanbindung
Research on the telecommunication conditions of telework. - [1998] Intelligent Agents - Inevitable Tools for Teleworkers [pdf]
Presented at Online Collaboration Berlin. Second International Conference on Teleworking, Knowledge Management and Electronic Commerce. - [1999] Teleteaching and Teamwork - A contradiction? [pdf]
Online Educa Berlin. 5th International Conference on Technology Supported Learning. - [2002] Intelligent Agents - Inevitable Tools for Teleworkers
- [1997] Telearbeit — Ein Untersuchung von Rahmenbedingungen unter besonderer Berücksichtigung der Telekommunikationsanbindung
- Teleworking
General information on telework, the telework centre, and the performance of teleworkers. Page of the research institute for Microprocessor Technology at the University of Linz (in English). - Wirtschaftskammer Österreich (WKO)
Telearbeit
Belgium
- Baker, Paul M.A. / Fairchild, Alea
The Virtual Workspace: Telework, Disabilities and Public Policy - Perin, Emanuelle [2008] - EIROnline
Telework in Belgium - Portal Belgium.be
Telewerk
An information page of the Belgian government on telework. - Taskin, Laurant / Vendramin, Patricia [2004]
Le télétravail, une vague silencieuse – Enjeux socio-économiques d’une nouvelle flexibilité
Presses Universitaires de Louvain. - Télétravail
CGSP (Centrale Générale des Services Publics) of the Fédération Générale du Travail de Belgique (FGTB), one of the two large trade-union federations in Belgium. The site contains questions & answers concerning telework, explication of telework connected term, resources and teletools, a practical guide, and some fun. - Thuiswerk
A homeworking page with special attention for homeworking information specialist. - thuiswerk.start.be
A Belgian portal on homework. - Tijd voor Telewerk
Michel Walrave (University of Antwerpen) explores telework and teleworkers in Belgium. - Vandenbrande, Tom / Pauwels, Fernando / Rmioul, Monique / Maenen, Seth / Van Hootegem, Geert / Valayter, Clémentine / Van Binst, Paul [2003]
Uitgevoerd op afstand: Onderzoek naar de verspreiding, voorwaarden en implicaties van telewerk - Venrdramin, Patricia
- [2004] Le télétravail, une vague silencieuse
In: La lettre emerit, 40. - [2004] Parcours professionnels dans les métiers des technologies de l’information et de la communication
- [2004] Le télétravail, une vague silencieuse
- Walrave, Michel / De Bie, Marijke [2005]
Teleworking @ home or close to home
Attitudes towards and experiences with homeworking, mobile working, working in satellite offices and telecentres. Results of the e-survey in Flanders, The Netherlands, Italy, Ireland and Greece.
University of Antwerp.
Bulgaria
- Arsov, Bozhidar [2008] - EIROnline
Telework in Bulgaria - European Telework Online Bulgaria
Czech Republic
- Hála, Jaroslav [2008] - EIROnline
Telework in the Czech Republic
Denmark
- Larsen, Trine P. [2008]
Telework in Denmark - EIROnline - Pleased with EU agreement on telework - in: EirOnline, July 2002.
The framework agreement on telework concluded by the EU-level social partners on 16 July 2002 was greeted with great satisfaction in Denmark (which has the highest level of teleworking in Europe). The agreement is to be implemented by the social partners themselves ragther than via legislation. - Qvortrup, Lars - Aalborg University
- [1997] Community Teleservice Centres
Community Teleservic Centres (CTSCs) are multipurpose centres who don’t just provide teleworking or telelearning, but ventilate or provide air to a number of different activities. CTSCs provide computers and teleconference services for local communities in geographically or socially remote regions. The survey is based on a questionnaire distributed via national associations (over 200 centres in 11 different countries). - [1999] Organisations and Social Complexity: The Case of Telework
- [2003] The Hypercomplex Society
- [1997] Community Teleservice Centres
Estonia
- Nurmela, Kirsti [2008] - EIROnline
Telework in Estonia
Finland
- CityWorkLife [2012]
Teleworking in Finland - Heinonen, Sirkka [2000]
Analysis of the Finnish Telework Potential - Calculation model
An analysis of the suitability of the Finnish working population to telework. It shows how realization of the telework potential is affected by various prerequisites and benefits of telework as well as looming obstacles and risks. - National Telework Day
- Suomi, Reima [2012]
Telework in Finland
In: Journal of Japan Telework Society, 1(1): 44-47.
Summarizes the intellectual, practical and academic development of telework in Finland during the last 20 years. It is based on the long activity of the writer in telework research in Finland. Telework has never been a hype in Finland, but Finns do teleworking rather actively. The whole concept is at risk, as working at home has become a standard way of working for almost all knowledge workers.
France
- Association Française du Télétravail et des Télé-activités (AFTT)
French Association for telework and teleactivities. - Cyberworkers
A French site on telework offering free tools and resources for teleworkers community on the net (French, German, English, Spanish versions). - Houdoy, Hubert
Bilan personnel et professionel a distance
The author tries to demonstrate how the telework technology can intensify and democratize the services of job consultants. - Inforoutes et télétravail: les enjeux
Interview with Pierre Vial (general secretary of the UCC-FFDT), by Dominique Desbois. - Institut de l'audiovisuel et des télécommunications en Europe (IDATE)
Institute for audiovisual and telecommunications in Europe. - Le DATAR
Délégation à l'Aménagement du Territoir et à l'Action Régionale. - Le télétravail à pas de velours
In: L’Hebdo N° 47 - Travail (1996) - Réseau d'Activités à Distance - RAD
Network for Remote Activities. The mission is to understand and fight against unemployment; catch opportunities offered by new information technologies; and to experiment a new kind of solidarity. Includes English version. - Télétravail Online
Germany
- Boes, Andreas
- [2003] Arbeitsbeziehungen in der IT-Industrie - Interessenhandeln der Beschäftigten
- [2009] Ökonomie und Arbeit im nachfordistischen Übergangsregime - Zur industriesoziologischen Zeitdiagnose reflexiver Modernisierung
- [2013] Lean im Büro - Neue Industrialisierungskonzepte für die Kopfarbeit und ihre Folgen für Arbeit und Beschäftigte
- Bundesanstalt für Arbeitsschutz und Arbeitsmedizin (BAUA)
Telearbeit - gesund gestaltet | Healthy Telework —Tips for health-compatible telework - Bundesministerium für Wirtschaft und Technologie (MBWi)
- [1999] Telearbeit im Mittelstand - Erfahrungen aus der Praxis - Telework in SMEs
A report from the Federal Ministry of Economics and Technology in cooperation with Deutsche Telekom AG, Bonn and the German Centre for Aerospace (Köln). - [2000] Initiative Telearbeit der Bundesregierung
- [2001] Leitfaden für flexibles Arbeiten in der Praxis
- [1999] Telearbeit im Mittelstand - Erfahrungen aus der Praxis - Telework in SMEs
- Bundesministerium für Bildung und Forschung (BMBF)
Gestaltung der Arbeit in virtuellen Unternehmen [2007] - Empirica
Communication and technology research in Bonn. German and English version. - Deutsche Gewerkschaftsbund (DGB)
Daten und Fakten zur TelearbeitFormen der Telearbeit - Forum für Telekooperation (ForTe)
Council for telecooperation based at the Technical University in Munich. - Frauenhofer Institute for Secure Telecooperation
One of the research institutes of the GMD (German National Research Center for Information Technology GmbH). The main focus of their work is on research into the technological basis of telecooperation, on the conception of telecooperative scenarios, and on the development of prototype applications. - IG Metall
- Office 21
The Fraunhofer Institute for Labour & Organization Science (IAO) presents visions and solutions for the office of the future. In co-operation with private partners the IAO has created an interactive future laboratory for office innovation in the center of Stuttgart. - Online Forum Telearbeit
An employee-oriented telework concultation, presented bij OnForTe. It is a joint venture realized by four german trade unions. OnForTe provides information for self-employed people and exemples for collective agreements on telework, examples of 'best practice', information about health and data protection, and tips and support. - Schröter, Welf
Zukunft der Arbeit in der Informationsgesellschaft - Stiegler, Barbara [1998]
Heim zur Arbeit : Telearbeit und Geschlechterverhältnis
Bonn: Friedrich-Ebert-Stiftung. - Telecentres in Germany
- Telekooperation.de
The goal is to support the interdisciplinary exchange in the context of telecooperation. The information provided on this server comes from the different diciplines that are engaged in telecooperation (economics, informatics, psychology, ...). The site includes a bibliographic database which allow you to search the contents of the fulltext index of the bibliographic reference collection. - Telework Competence Center (TWCC)
Wants to create a center for national and international teleworking-Know-Hows. Exchanging experiences is the main activity of this non-commercial organization.
Greece
- Crete Telework Network (CTN) - Teleworking in the Sum
Provides the necessary teleworking infrastructure, for businesses and tourists, for demanding or occasional teleworkers who wish to keep in touch with their business while on holidays. Offered by some of the major Hotels on the island of Crete in cooperation with FORTHnet SA. - Euro-Telework
National Reports: Greece - Lampousaki, Sofia
Telework in Greece - Telework
Helps people who want to open an Internet Cafe in setting up. promotion and operation. teleworking network.
Hungary
- Kovács. Gyõzõ
Telecottages in Hungary
In: Journal of Computing and Information Technology 9(2), 2001, 153–160 - Hungarian Telecottage Association (HTA)
- Murray, Bill
The Hungarian Telecottage Movement - Távmunka Projekt - Hungarian Telework Community
A portal on telework with news, jobs, e-learning, chat, games etc. - Telework
Series of articles by Andrea Wesselényi (published in the Hungarian weekly VGA Monitor).
Ireland
- Bates, P. /Bertin, I. / Huws, U. [2002]
E-Work in Ireland - Work Life Balance Ireland
Information and resources on work life balance policies which assist workers in combining employment with their family life, caring responsibilities and personal life outside the workplace, while meeting the employers needs.
Italy
- Confederazione Generale Italiana del Lavoro (CGIL) - Italian Trade Union involved in telework related activities.
- Confederazione Italiana Sindacati dei Lavoratori (CISL) - Italian Trade Union involved in telework related activities.
- Di Nicola, Patrizio
- A Law for Telework
A legislative proposal with the intent of promoting and expanding the practice of telework. It has been created through the collaboration of individuals who are familiar with new technologies and are interested in expanding the possibility of working at a distance in Italy. - [1999] A Project for the Development of Telework, Electronic Commerce and Co?operative Work Over the Net In Italy and Europe
- The inclination towards telework in small businesses: inhibitors analysis in the Italian case
- A Law for Telework
- Progetto Telelavoro dall 'Appennino Reggiano
- Telecenters in Italy (SocioSite)
- Telelavoro Italia by Patrizio Di Nicola.
- Thesi sul telelavoro
Description of research projects on telework in Italy and a listing of other telework resources. It is a page to help students and PhDs working on telework. Editor: Alessandro Minelli (University of Turin). In Italian, with some English.
Luxembourg
- Wlodarski, Odette [2008] - EIROnline
Telework in Luxembourg
Lithuania
- Blažienė, Inga [2008] - EIROnline
Telework in Lithuania
Malta
- Formosa, Marvin [2008] - EIROnline
Telework in Malta
Netherlands
- Bibliography on Telework - Printed Resources by Albert Benschop (University of Amsterdam).
- DePous.nl
Articles on legal aspects of telework in the Netherlands, written by Mr. V.A. de Pous (Amsterdam). - Forum Duurzaam Werken
- JobsForYou
A site that tries to mediate between demand and supply for teleworkers. - Platform voor de InformatieSamenleving (ECP)
A public-private platform that stimulates the use of ICT in Dutch society. - Rijksoverheid
Wat is thuiswerk en telewerk? - Secretariaats-werk
Supports at home working business services. - Telewerk - Omwenteling van de tijd-ruimtelijke structurering van de arbeid by Albert Benschop (Amsterdam).
A sociological analysis of telework and the advent of a information society. The key concept is the transformation of time-space structuration of labor. - Telewerk Centrum Amsterdam
A center for telework in Amsterdam (Dutch). - Telewerken voor gemeenten
Telework for municipalities. - Het nieuwe werken
A virtual showroom of Home-Office furniture for teleworkers, from Witteveen Furniture Trading (Ouderkerk a/d Amstel, Netherlands). It includes ‘the ultimate surf chair’.
Norway
- Alsos, Kristin / Nergaard, Kristine / Håvard Lismoen [2007] - EIROnline
Telework in Norway - International Flexwork Forum
Telework Update: Norway
Portugal
- Associação de lingua Portuguese para o Desenvolvimento do Teletrabalho (APDT)
The Portuguese Association for Telework Development. This non-profit association, aims to promote telework by giving support to their associates concerning training sessions new communication technologies and information supplying, making the link between associates and companies that can give specific training in the areas which their associates are guided. - Lencastre, José Garcêz
Estudo sobre as Modalidades Distribuídas e Flexíveis de Trabalho no Contexto Empresarial Português – O Teletrabalho
An in-depth research project about telework in Portugal with the aim of providing recommendations on the implementation and promotion of telework solutions in Portugal. The objectives of the project are: analyse the current state of telework in Portugal; identify trends of the development of telework in Portugal; contribute to policies of employment and professional training by identifying ways in which the potential advantages of telework can be successfully explored. In Portuguese, Spanish, French and English. - Telecorreio - Telework in Portugal.
- TransNet/AutoMail
Romania
- Asociaţia Română pentru Telelucru şi Teleactivităţi (ARTT) - Romanian telework association
- Romanian Telework Society (RTS)
A non-profit, non-governmental organization acting as generator for exchanges, information and projects in the field of the Romanian teleactivities. - Ciutacu, Constantin [2008] - EIROnline
Telework in Romania
Russia
- Telecooperation - Eto
Scotland
- Highland Telematics — Teleworking
A management company for over 200 teleworkers. They operate as a virtual company using the latests telecommunications technology to link the management team with the teleworkers and clients.
Spain
- Agoratel
A spanish portal for teleworkers. - Grupo de Tecnologias de la Informacion y las Comunicaciones (GTIC) - Polytechnical University of Madrid
A Spanish view on telecenters, telejobs, and the concept of teleworking. - Meléndez, Antonio Padilla - Universidad de Málaga
Grupo de Investigación Ebusiness: Comercio Electrónico y Teletrabajo en las empresas - Telecentres in Spain - Telecentre Europe
- Teletrabajo |
- Wikipedia: Teletrabajo
Sweden
- Holloway, Lilian [1994]]
Telecottages, teleworking and telelearning - Telework in practice – a matter of control and regulation
In 2000, the Swedish National Energy Administration (STEM) introduced teleworking on a large scale, affecting a majority of its employees. A study of the STEM experience, published in November 2001, finds that telework has become established as a ‘conventional’ form of work through the development of rules and regulations within the organisation, which control the work of the employees concerned. - Telework in Sweden - EIROnline
Switzerland
- Schoch, Rolf / Harabi, Najib / Hespeler, Frank [2001]
Die Diffusion von Telearbeit - Telework Unlimited - German and English version.
United Kingdom
- Alexander, Rosie [2011]
Flexible working - Anywhere Anytime Working
A portal for telework, small business, employment and SOHO content. Editor: Trevor Locke. - Bibby, Andrew: What’s happening to work?
A collection of articles on the effects of technological change on work organization and management and in particular in the issue of telework.- [1991] Is Telework right for you?
A modified version of "Making the Decision: is Telework right for you?" It examines the advantages and disadvantages of changing to teleworking. - [1996] Trade unions and Telework
- [1997] Outsourcing to the Western Isles
- [1999] An introduction to working from home
- [2000] Organising in financial call centres
A report on the very rapid growth of call centres for the Union Network International (UNI). The report is also available in French, German and Spanish language versions. - [2000] Working Anywhere
An exploration of telework for individuals and organizations. - [2002] Beginning to work from home
- [1991] Is Telework right for you?
- Daniels,Kevin / Lamond, Daniel A. / Standen, Peter [2000]
Managing Telework
London: Business Press. - Evans, Anne
Working at Home: A New Career Dimension
Examines the extent to which office-type work is performed in worker's homes, taking advantage of developments in computers and telecommunications, and indicates the benefits which such homeworking can bring to employees and employers. The author reports the results of an attitude survey of employees, which identifies the degree of interest, the type of work it can cover, and areas of concern.
In: International Journal of Career Management 5(2): 16-23. - Flexibility
An interactive forum on new ways of working. Includes a number of case studies. - Hodson, Noel - Teleworking Studies, Oxford
The Economics of Teleworking - Hodson, Pauline (Oxford, UK)
- [February 1995] Love and the Teleworker
Sooner or later this question had to be asked: "What happens to the sub-text of working life, sex, romance, and intrigue when someone goes home to work." Pauline tries to figure out what teleworking at home can mean for our love life. Published in: Distans. - [March 1995] The Loneliness of the Long Distance Worker
Hodson explains the "extremes" of teleworkers. "When it is not recognized that this home/work situation is an innovation which demands a re-thinking of the way we see work and home, there is a possibility that the end result will be the unfomfortable no-mans land." Published in: Distans. - [April 1997] Bringing Home the Electronic Baby
Some considerations that should be kept in mind when you decide to work at or from home.
- [February 1995] Love and the Teleworker
- Huws, Ursula
- Ursula Huws’s Blog
- [1990] Monitoring the Flexible Workforce
First published in Labour Market Statistics for the 90s. - [Jan 1991] Telework Projections
First Published in Futures. - [May 1995] A Manager's Guide to teleworking
A guide to setting up a teleworking scheme aimed at managers, drawing on the results of the Teleworking in Britain Survey. Written on behalf of the Employment Department. - [1995] Action Programmes for the protection of homeworkers: Ten Case-Studies from Around the world Geneve: ILO.
- [March 1997] Teleworking: Guidelines for Good Practice
Guidelines based on a Europe-wide study of existing good practices and collective agreements, in which five distinct types of teleworking are identified, each with its own characteristics and guidelines. Published by the Institute for Employment Studies. - [2000] Equality and Telework in Europe
- [2001] The making of a cybertariat? Virtual work in a real world.
In: Panitch, L. and Leys, C. (eds) Working Classes, Global Realities, Socialist Register, 2001 - [2003] The Making of a Cybertariat: Virtual Work in a Real World
In: Monthly Review Press, New York and Merlin Press, London, 2003 - [2006] What Will We Do?: The Destruction of Occupational Identities in the ‘Knowledge-Based Economy’
In: Monthly Review, 57(8), January 2006 - [2006] Fixed, Footloose, or Fractured: Work, Identity, and the Spatial Division of Labor in the Twenty–First Century City
In: Monthly Review, 57(10), March 2006 - (ed.) [2006] The Transformation of Work in a Global Knowledge Economy: Towards a Conceptual Framework
Leuven: Higher Institute for Labour Studies. - [2009] Working at the interface: call-centre labour in a global economy
In: Work Organisation, Labour and Globalisation, 3(1) - [2012] Bridges and Barriers: globalisation and the mobility of work and workers
In: Work Organisation, Labour and Globalisation, 6(2):1-7.
- Telecentres / Telecottages in the UK
- Telework Web Site
A central location for UK teleworkers to announce their services and skills to prospective employers or clients free (or cheap if you volunteer a contribution to costs). - Workable UK
A project sponsored by Reading University and business to assist disabled people gain employment. Workable wants to raise awareness among employers that disabled people can be excellent employees and outstanding performers. - Working by Wire
An online course for the building online virtual teams. Available anywhere, anytime. The days when teams worked together in one office or building are gone. The teams in organizations are no longer located together, but dispersed across cities, countries, companies and cultures. They've become virtual teams - working together from quite different locations.
Teleworking Companies and Telecommuting Jobs
Teleworking Companies
- Apple - "Think Different"
- Herman Miller
Enduring designs for home and home office. - IBM
- Intel
- Sun Microsystems - "It's everywhere you look"
- SHL - "Building Your Network Enterprise".
- Symantec
Teleworking Jobs
- European Telework Associates (ETWA)
A multinational company active with professional telework negotiations. To companies and organizations the ETWA offers the services of self-employed teleworkers in a variety of disciplines. To the teleworkers they offer the possibility of obtaining assignments through the services of WATA from a wide range of companies and institutions. - Gigajob
Telework Jobs in Austria - FlexJobs
A job service that help you find the best flexible jobs available. Works two ways, either enter the job-line to check out jobs available, or enter job-seeker area to provide info on type of work sought together with work experience. - JobSite
Thousands of live job vacancies from Europe's leading recruitment agencies and direct employers. - OfficeTec.Com
A skills-specific database and search engine of over 60,000 Tele-Workers ready and immediately available to work. - Search Jobs - CV Library
Searching a job by industry, job type, location, salary and keywords. - Solliciteren - Personeelsnet
A Dutch collection of resources and articles on how to apply for a job. - Would You Like To Telecommute ?
A listing of over 700 companies who have reported to be Interested in people working from their home as full/part time employees and independent contractors. You can work from home for a company that is located in a completely different state than where you live.
Journals, Magazines and Newsletters
- Beyond Computing
An online technology resource for business. - Fast Company
A handbook for the business revolution. - Japanese Journal of Telework
- Telecommuting Review - Gil Gordon Associates.
A monthly industry newsletter (since 1984) for employers and vendors. Authoritative as it is, online you’ll only get summaries of articles free. - U.S.News: Telecommuting
- Working From Home
A magazine for people who are already working from home, or just thinking about it. This site wants to help you make the most of the liberating possibilities of telework. You'll find guidance and advice for setting up your home office, as well as resources that can help you from day to day. We also look at the possibilities for flexible working from a corporate viewpoint. - Work Organisation, Labour and Globalisation
Discussion Lists and NewsGroups
Discussion Lists
- Community Network listserv at [email protected].
Send a standard "subscribe" message to [email protected] - [email protected]
To subscribe send the message "subscribe" to [email protected] - Telelavoro - Italian Telework Discussion List, moderated by Patrizio Di Nicola.
To join the list send message "subscribe telelavoro" to [email protected] - Teletrabajo- Spanish telework discussion list, run by Antonio Padilla Meléndez (University of Malaga).
- Telecommuting listserv at [email protected].
Send a standard "subscribe" message to [email protected]. - Telework@Mailbase at [email protected] (Newcastle, UK).
To subscribe send "join telework " to [email protected].
GoogleGroups
- alt.support.telecommute - US newsgroup mostly.
- uk.business.telework - UK newsgroup mostly.
Directories and Guides
- DMOZ: Telecommuting
- Escape Artist
- Sociology of Distance Education (SocioSite)
- Telecommuting Resources - Gil Gordon Associates.
Google Scholar - Stand on the shoulders of giants
A comprehensive, step-by-step guide on creating a successful blog..
If you think your blog, home page or social media representation should be included on this listing, please don’t hesitate to inform us.